Australian Chance

Privacy Policy

Your privacy is our priority. Learn how we protect and use your information.

Our Commitment to Privacy

Last updated: December 2024

Information We Collect

We collect information you provide directly to us, such as:

  • Personal identification information (name, email address, phone number)
  • Account credentials and preferences
  • Payment and banking information for transactions
  • Communication records when you contact our support team
  • Usage data and website interaction information

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our lottery services
  • Process transactions and manage your account
  • Send you important updates about draws and winnings
  • Provide customer support and respond to your inquiries
  • Comply with legal and regulatory requirements
  • Improve our services and user experience

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • With trusted service providers who assist in our operations
  • To protect our rights, property, or safety, or that of our users

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • SSL encryption for all data transmissions
  • Secure servers and databases
  • Regular security audits and updates
  • Limited access to personal information on a need-to-know basis

Your Rights

Under Australian privacy laws, you have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Withdraw consent where processing is based on consent

This Privacy Policy may be updated from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.